SAP Knowledge Base Article - Public

3619934 - Candidate does not appear in Manage Pending Hire page - Recruiting Management

Symptom

When a candidate is placed in the Ready to Hire status with a valid offer approval, they are not available in Manage Pending Hires. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Place the candidate in the Ready to Hire status with a valid offer approval. 
  2. Check the Manage Pending Hires page to see if the candidate is available. 

Cause

The "role-mapping" part is configured in an incorrect format in the Candidate to employee integration template.

.

Resolution

Ensure the "role-mapping" part in the Candidate to employee integration template is configured as follows: 

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<role>G</role>
<role>G</role>

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Do not configure it as follows:

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<role>
G</role>
<role>
G</role>

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See Also

2361603 - Candidate placed in "Ready to Hire" status does not appear under Manage Pending Hires - Recruiting Management

Keywords

MPH, manage pending hires, manage pending hire, candidate disappear, recruiting tab , KBA , LOD-SF-RCM-MPH , Manage Pending Hire , Problem

Product

SAP SuccessFactors Recruiting all versions