Symptom
When a candidate is placed in the Ready to Hire status with a valid offer approval, they are not available in Manage Pending Hires.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Place the candidate in the Ready to Hire status with a valid offer approval.
- Check the Manage Pending Hires page to see if the candidate is available.
Cause
The "role-mapping" part is configured in an incorrect format in the Candidate to employee integration template.
.
Resolution
Ensure the "role-mapping" part in the Candidate to employee integration template is configured as follows:
=============
<role>G</role>
<role>G</role>
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Do not configure it as follows:
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<role>
G</role>
<role>
G</role>
=============
See Also
2361603 - Candidate placed in "Ready to Hire" status does not appear under Manage Pending Hires - Recruiting Management
Keywords
MPH, manage pending hires, manage pending hire, candidate disappear, recruiting tab , KBA , LOD-SF-RCM-MPH , Manage Pending Hire , Problem