SAP Knowledge Base Article - Preview

3620004 - Case sensitivity issue in Assignment Profile rules for Custom column referenced values

Symptom

  • When adding values to the rules for referenced custom columns in assignment profiles, admins are experiencing issues with case sensitivity 
  • A custom user field was created to map email addresses for writing rules in assignment profiles.
  • When admins copy and paste email addresses from Outlook in lowercase, the system shows an error and does not accept the email address.
  • Example:
    • You have a referenced custom column in LMS called EMAIL_ADD
    • The value for the field is stored as "Abc.Xyz@sap.com"
    • You create an Assignment Profile and try to create a rule with custom column EMAIL_ADD
    • If you add value like "abc.xyz@sap.com', you will get a validation error. "There are invalid values. The first few are listed below. Open the picker to see a list of valid values."


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

case sensitivity, assignment profile, sap successfactors learning, custom user field, email address, lowercase, error, rejection, LMS, enhancement request, community portal. There are invalid values. The first few are listed below. Open the picker to see a list of valid values, referenced custom columns, AP, rules, invalid values, custom columns, referenced custom fields, columns , KBA , LOD-SF-LMS-ASP , Assignment Profile , How To

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