SAP Knowledge Base Article - Public

3620057 - Is that possible to review payment details attachments from Onboarding Documents? - Onboarding

Symptom

Is it possible to review the payment details attachments uploaded by the candidate during the Personal Data Collection step in the Onboarding Documents?

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as candidate, upload payment details attachment in Personal Data Collection step, submit.
  2. Navigate to Onboarding Dashboard.
  3. Select the candidate and click Actions button.
  4. Click on Onboarding documents.
  5. There is no attachment file in Onboarding Documents.

Resolution

That is the expected behavior.

Engineering team confirmed that the PaymentInformationDetailV3 object attachments only can be checked from DMS.

  1. Navigate to "Manage Documents".
  2. You can find all documents attached during Personal Data Collection step.

See Also

Keywords

PaymentInformationDetailV3, onboarding documents, Personal Data Collection attachment, manage documents, viewing attachments, onboarding dashboard, payment details, PDC, document attachments, attachment field configuration, payment details , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions