Symptom
Is it possible to review the payment details attachments uploaded by the candidate during the Personal Data Collection step in the Onboarding Documents?
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as candidate, upload payment details attachment in Personal Data Collection step, submit.
- Navigate to Onboarding Dashboard.
- Select the candidate and click Actions button.
- Click on Onboarding documents.
- There is no attachment file in Onboarding Documents.
Resolution
That is the expected behavior.
Engineering team confirmed that the PaymentInformationDetailV3 object attachments only can be checked from DMS.
- Navigate to "Manage Documents".
- You can find all documents attached during Personal Data Collection step.
See Also
Keywords
PaymentInformationDetailV3, onboarding documents, Personal Data Collection attachment, manage documents, viewing attachments, onboarding dashboard, payment details, PDC, document attachments, attachment field configuration, payment details , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Product Enhancement
SAP Knowledge Base Article - Public