SAP Knowledge Base Article - Public

3620085 - Contingent workers are showing in the org chart block under Manager's employee profile

Symptom

Contingent Workers are showing in org chart under manager's employee profile even when Hide Contingent Workers in Org chart is enabled under Org chart configuration

Environment

SAP SuccessFactors Employee Central - Org Chart

Reproducing the Issue

  1. Go to Org chart configuration -> Enable/check the box against "Hide Contingent Workers in org chart"
  2. Now Go to Company Org chart -> Search for the people whose direct report is contingent worker.
  3. The number of direct reports shows including the contingent workers, but the contingent workers are not shown which is correct.
  4. Go to employee profile of the manager -> View Org chart block (as configured in People profile) -> notice system shows direct reports count including contingent workers and also contingent workers list too as shown below.

Resolution

  • Currently, the system is functioning as designed. the configuration of org chart doesn't affect the behavior of people profile. 
  • We encourage you to submit an enhancement request to have this functionality considered in future development cycles.
  • For guidance on how to submit an enhancement request, please refer to our KBA Article 2090228, "How to Submit an Enhancement Request".

Keywords

KI2505, b2505, 1H2025, Org Chart, Contingent workers, Include Contingent Workers, toggle, direct, reports, direct reportees, people profile, manager, reportee, view org chart, count, hide contingent workers in org chart, hide, hide contingent worker, hidden org chart,INC13259768,CS20250010074121 , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central 2505

Attachments

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