SAP Knowledge Base Article - Preview

3620173 - Candidate re-initiated from Recruiting is not visible in Onboarding Dashboard - Onboarding

Symptom

After cancelling previous onboarding process and re-initiating onboarding from Recruiting, candidate disappears from the Onboarding Dashboard.

  • (For SAP Support only) Backend log:
    Error message: "Cannot invoke 'java.util.Date.equals(Object)' because the return value of 'com.successfactors.hris.bean.eo.BaseHrisTemporalEO.getEffectiveEndDate()' is null."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

onboarding, re-initiate, sap successfactors, candidate disappears, start date change, RCM, Recruiting, ONB dashboard, java.lang.NullPointerException, data issue, duplicate data, check tool, purge external candidate, initiate onboarding, process object exists, valid status, BPE process instance, error correction, inactive user purge, DRTM Master Data Purge , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

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