SAP Knowledge Base Article - Public

3620205 - save and pin to story error in sac data analyzer

Symptom

  • After creating a Data Analyzer insight in a story, selecting the option "Save and Pin to Story" fails.
  • Error message: "The insight cannot be saved and pinned to the story"

Environment

SAP Analytics Cloud 2025.8.9

Reproducing the Issue

  1. Create a Data Analyzer insight in a story.
  2. Select the option "Save and Pin to Story".
  3. Observe the error message: "The insight cannot be saved and pinned to the story".

Cause

No specific cause information provided.

Resolution

  • Under certain cases the "Save and pin to story" feature will fail and the insight will not be saved.
  • We have identified a number of cases under which this may occur.
  • The issue will be resolved in a server-side patch that will be released on 21/06/2025.

Keywords

save, pin, story, error message, sac data analyzer, insight, server-side patch, Jira 2848, Jira 2973 , KBA , LOD-ANA-DAN , SAC Data Analyzer , Problem

Product

SAP Analytics Cloud all versions