3620258 - Date of Birth is not visible after Personal Data Collection despite being a mandatory field in the step - Onboarding [1H Release - PRODUCTION ONLY]

Date of Birth is not visible after Personal Data Collection despite being a mandatory field in the step.

As per the Audit Report, the Date of Birth value was entered but not visible in EC Tables.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

1. Login as the external user
2. Enter all the details including Date of Birth in Personal Data Collection > submit 
3. Check the new hire data > Date of Birth field does not have any value

Candidates enter the Date of Birth value in any incorrect format the validation on the UI is not triggered, however, they're able to successfully submit Personal Data Collection, resulting in an empty value being saved:

1. Candidates don't use the calendar picker next to the date field to input the Date of Birth and instead, they manually input a string like "01/01/2000". (Notes: the expected format is 'Jan 01, 2000')  
2. The field will show red color to indicate the value is invalid. However, when click on Continue, no error shows (a validation error will show in 2H 2025 to force correct the value but no yet in 1H 2025). UI actually passes null to the next page and user is able to continue until save, hence a null Date of Birth will be saved at the end.

• This issue will be corrected in the patch 1H 2025 P11.
• Patch release dates can be found in the SAP SuccessFactors Patches Knowledge Base.
• The permanent fix is currently schedule in the 2H 2025 (b2511) Release.

[Workaround]

1. Notify the candidate or end user that must use the calendar picker to input the date field value.
2. Add a onSave rule in the personInfo entity to raise error message to prevent saving when the Date of Birth value is null.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

KI2505, SAP, SuccessFactors, Onboarding, ONB, Date of Birth, mandatory, required, empty, blank, null, WEF-164468, PTCH-47376 , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Known Error