SAP Knowledge Base Article - Public

3620309 - How to confirm when a Customer Account was created

Symptom

How to confirm when a Customer Account was created

Environment

SAP Cloud for Customer Core Application

Resolution

  1. Go to Customer
  2. Go to Account
  3. Open Account
  4. Under Overview expand the Account Header
  5. Check for "Created On"
  6. This will display the Date and Time of the Account Creation
  7. If Created On is not visible enable it via Adaptation Mode

Keywords

Created On, Account, Customer, Adaptation Mode , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer core applications 2505