Symptom
- Wrong paycomponent value in the paycomponentrecurring section for rehire with old employment
- For example, the old paycomponent is shown instead of the new one and the field cannot be edited, retaining the incorrect value
Environment
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- This candidate initiated ONB from RCM.
- Pre-onboarding task generated.
- The assignee selected rehired with old employment.
- On the rehired data review page, it shows old version instead of the newly paycomponent.
Cause
It was found that when passing the pay component Id to filter pay component values from the list, the result includes two entries. In such cases, the system cannot guarantee which value will be selected, as both pay components share the same prefix.
Resolution
We strongly recommend using unique prefixes for pay component Id to avoid such kind of issue.
See Also
3343479 - [Onboarding] Pay Component Non Recurring values are getting replaced when using Rehire on Old Employment
3204900 - [Onboarding] Multiple pay components
3379393 - Payment Information in Rehire with old employment - Onboarding
Keywords
paycomponentrecurring, rehire with old employment, sap successfactors onboarding, pay component conflict, default compensation information, unique prefix , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
SAP Knowledge Base Article - Public