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SAP Knowledge Base Article - PreviewSymptom
- On non-IAS managed environments, after sending a Person record from ERP to FSM the Cloud User on Account level is not created, which results in the user in question not being able to login
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
fsm system administration
Product
SAP Field Service Management 1.0
Keywords
user creation, fsm cloud, erp resend, manual recreation, admin portal, person records, account level, soft deletion, hard deletion, user maintenance, fsm system , KBA , CEC-SRV-FSM-ADM , FSM System Administration , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem
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