SAP Knowledge Base Article - Preview

3620351 - Wrong Additional Data Collection is being triggered to candidates besides business rule criteria is met - Onboarding

Symptom

  • The incorrect Additional Data Collection is being triggered, even though candidate meets the criteria of the business rule to assign the correct ADC step.
  • Value is passed from Recruiting side.
  • Customer does not have New Hire Data Review enabled, but upon opening the New Hire Data (Onboarding Dashboard > Actions), we can see the field is fulfilled.

In this KBA we will use a field as example: Business Unit, but note this can happen to any field.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

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