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SAP Knowledge Base Article - PreviewSymptom
- Cannot close a support case
- Case is not automatically closed
- ERROR: Due to a data inconsistency, this message was incorrectly displayed as "Open" in the message list. It cannot be processed because it has already been closed. If you require further assistance regarding this message, please create a customer incident under component XX-SER-FORME
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Environment
- SAP for Me
- Case List
Keywords
auto closing , closing support case , incident , ticket , , KBA , XX-SER-FORME , SAP for Me , Problem
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