SAP Knowledge Base Article - Public

3620428 - Information related to the user TECHNICAL_USER_INBOX_CEF979F3

Symptom

  • It is required to have the password to access TECHNICAL_USER_INBOX_CEF979F3 to use in Task Center integration.
  • The technical user named TECHNICAL_USER_INBOX_CEF979F3 to be used in Task Center integration cannot be found in the system via Employee Export or API call.

Environment

SAP SuccessFactors HCM Suite

Resolution

A technical user is a special user created for integrating SAP SuccessFactors with other SAP products and solutions.

The technical user named TECHNICAL_USER_INBOX_CEF979F3 is specially created in the backend when the upgrade Enhanced To-Do Tasks is run via Upgrade Center, or when a new instance is created. It is not a real person, and will be granted permissions to access data required for integration using APIs.

Please note that a technical user cannot be purged in the system or exported using Employee Export, or API. It won't be included in reports. You cannot use technical user to log into SAP SuccessFactors and also consider that the technical user is not a searchable user on the instance and his profile wont be displayed for customer view.

See Also

Keywords

TECHNICAL_USER_INBOX_CEF979F3, integration, task center, task centre, sf, technical user,  , KBA , LOD-SF-PLT-TAC , Task Center , How To

Product

SAP SuccessFactors HCM Suite all versions