SAP Knowledge Base Article - Public

3620428 - Informations related to the user TECHNICAL_USER_INBOX_CEF979F3

Symptom

You've noticed that there is an user TECHNICAL_USER_INBOX_CEF979F3 in your instance, or you're requiring to know his credentials for an integration that need this user, by example, an integration with Task center.

Environment

SAP SuccessFactors HCM Suite

Resolution

This is actually, as the name says, an technical user.

A technical user is a special user created for integrating SAP SuccessFactors with other SAP products and solutions.

A technical user is generated during data migration process of the existing instances, or when a new instance is created. It is not a real person, and will be granted permissions to access data required for integration using APIs. It is now used in the integration between SAP SuccessFactors and Best Practice.

Please note that a technical user cannot be purged in the system or exported using Employee Export, or API. It won't be included in reports. You cannot use technical user to log into SAP SuccessFactors.

See Also

Keywords

TECHNICAL_USER_INBOX_CEF979F3, integration, task center, task centre , KBA , LOD-SF-PLT-TAC , Task Center , How To

Product

SAP SuccessFactors HCM Core 2505