SAP Knowledge Base Article - Public

3620428 - Information related to the user TECHNICAL_USER_INBOX_CEF979F3

Symptom

You’ve noticed that there is a user TECHNICAL_USER_INBOX_CEF979F3 in your instance, or you need to know their credentials for an integration that requires this user, for example, an integration with Task Center.

Environment

SAP SuccessFactors HCM Suite

Resolution

A technical user is a special user created for integrating SAP SuccessFactors with other SAP products and solutions.

This user is generated at the moment that the integration of SuccessFactors with Task Center is done, or when a new instance is created. It is not a real person, and will be granted permissions to access data required for integration using APIs.

Please note that a technical user cannot be purged in the system or exported using Employee Export, or API. It won't be included in reports. You cannot use technical user to log into SAP SuccessFactors and also consider that the technical user is not a searchable user on the instance and his profile wont be displayed for customer view.

See Also

Keywords

TECHNICAL_USER_INBOX_CEF979F3, integration, task center, task centre , KBA , LOD-SF-PLT-TAC , Task Center , How To

Product

SAP SuccessFactors HCM Suite all versions