SAP Knowledge Base Article - Public

3620470 - The standard message “Please submit for approval” is hidden when the Lead is saved

Symptom

There is a Lead Approval Process set in the system and when editing a Lead the message "Please submit for approval" is displayed. But once Save button is pressed, the message is hidden by the "Your entries have been saved".

The expectation is the "Please submit for approval" message to be shown still and not be hide.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales > Leads.
  2. Open any Lead that matches the conditions for the Approval Process. 
  3. Edit and change a condition field.
  4. See the warning message "Please submit for approval" is hidden by "Your entries have been saved".

Cause

As this is just a warning message, it won't prevent users from using the Lead. It will be shown once a condition field is changed but it won't necessarily be displayed all the time during the usage of the Lead. 

Resolution

This is the system expected behavior.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available. 

Keywords

will not, displays, displaying, showing, hiding, submitted, submitting, submission,  , KBA , LOD-CRM-LM , Lead Management , Problem

Product

SAP Cloud for Customer core applications all versions