SAP Knowledge Base Article - Public

3620493 - 'Remove' Button Grayed Out When Attempting to Cancel Project Time Entry

Symptom

Unable to cancel the incorrectly booked project hours as the 'Remove' option is grayed out for project task.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Time Administration workcenter
  2. Go to Employees view
  3. Search for the relevant employee
  4. Navigate to Employees Time tab
  5. Notice the remove option is greyed out for the time recorded.

Cause

These times cannot be removed because they have been booked through Service Confirmations and these documents are already in finished status. Once the cycle of a document is finished, you cannot remove the times related to it.

Resolution

This is the expected system behaviour.

Keywords

unable to cancel project hours, remove option grayed out, wrongly booked hours, time recording, service confirmations, completed status, employee times , KBA , SRD-HR-TLM , Time and Labour Management , Problem

Product

SAP Business ByDesign all versions