SAP Knowledge Base Article - Preview

3620552 - The page does not redirect after searching for a user in the Org Chart

Symptom

  • When searching using a user's full name in the org chart search bar and clicking on a search result, the page does not navigate to the corresponding profile.
  • Page redirection only occurs when clicking on a blank area or the search icon.
  • People Search, Employee Profile Search and Proxy work well.

Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


Read more...

Environment

  • SAP SuccessFactors Platform 2505
  • SAP SuccessFactors HCM Suite 2505

Product

SAP SuccessFactors HCM Suite 2505 ; SAP SuccessFactors Platform 2505

Keywords

KI2505, ECT-255877, org chart, search issue, profile navigation, SAP SuccessFactors, page redirection, People Search, Employee Profile Search, Proxy, Solr index, DC50 server, SAP Cloud Support
, KBA , LOD-SF-PLT-ORG , Org Chart Issues , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.