SAP Knowledge Base Article - Preview

3620565 - E-mails not being sent to external addresses

Symptom

E-mails from scheduled tasks, case notifications or scripts are not being sent to external e-mail addresses.


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Environment

  • SAP SuccessFactors Sales Performance Management
  • Advanced Workflow for Incentive Management

Product

SAP Incentive Management all versions

Keywords

Workflow email issue, Workflow emails, Workflow emails restriction, System settings, Configuration, e-mail, external, address , KBA , CEC-SAL-WFL , Advanced Workflow , CEC-SAL-WFL-TITAN , SPM Titan, Ref Architecture and Migration, Advanced Workflow , Problem

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