SAP Knowledge Base Article - Preview

3620588 - What happens when importing SM contacts data with duplicate Email addresses but different first names and last names?

Symptom

When I attempt to import SM contacts data through CSV, I encounter an issue where multiple records have the same email address but different first names and last names. This leads to confusion about how the system processes these records and which record is ultimately retained. 


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Product

SAP Ariba Sourcing, cloud edition all versions

Keywords

SM contacts import, Duplicate email address handling, ERPVendorId, Unique key , KBA , BNS-ARI-SLP-IEX , Supplier Lifecycle & Performance Import/Export , How To

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