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SAP Knowledge Base Article - PreviewSymptom
When creating a Lead and converting it to an Opportunity, the "Distribution Channel" field is marked as required, and could not be deselected.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
error on leads, mandatory distribution channel, lead conversion, opportunity conversion, sap sales cloud, distribution channel field, required field, sales org, s/4 integration, workaround, extensibility settings , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem
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