3620918 - Error when updating user custom field in Learning Administration

When trying to rename a user custom field in Learning Administration, the system throws the error below:

• "Please report the following error to your system administrator: Missing CSRF Token for the request URI: /admin/sysadmin/updateCustomColumn.do".

SAP SuccessFactors Learning

1. Navigate to Learning Administration >
2. System Administration >
3. Custom Fields >
4. User >
5. Select custom field desired >
6. Update the label >
7. Get the error.

The error is being caused by the extensive amount of data present in the referenced field columns. The application performs as expected when the page contains a reasonable number of values.

As a workaround, it is possible to update the label value by going to:

1. Learning Administration > 
2. Navigate to References >
3. Manage Labels >
4. Labels >
5. Search with below criteria >
   • Label Value: Exact - "insert the label value you want to update in here".
   • Label ID: Starts With - "label.StudentCustomColumnName".
6. There should be one localized label search result, that is corresponding to the user custom column chosen >
7. Navigate to Locales tab >
8. Update the label value >
9. Apply Changes.

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