SAP Knowledge Base Article - Public

3620978 - MDF Data Import (FTP) scheduled job skipped due to file name

Symptom

  • MDF Data Import (FTP) job is skipped with error "No file from FTP server matched this file name pattern"
  • Scheduled import job is looking for file named with wrong day

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Scheduled job run in UTC time zone
  2. Result job is skipped with error: No file from FTP server matched this file name pattern
  3. See that file named with day which is different then expected current day
    1. For example: job runs at June 10th, 2025 23:00 UTC and file name expected in job details is named as xx_xxx_20250611*

Cause

File name is calculated by tenant Preferred Timezone, for example - Europe/Amsterdam (CET UTC+1, CEST UTC+2) as per KBA 3360608 - UTC Migration impact on Platform and Metadata Framework (MDF) - SAP SuccessFactors

Resolution

Trigger MDF Data Import (FTP) job earlier, for example change schedule time to 9:30 PM UTC to match Preferred Time Zone.

See Also

Keywords

mdf data import, ftp job, file name, next day, current day, skipped, error, tenant timezone, europe/amsterdam, utc migration, sap successfactors platform, No file from FTP server matched this file name pattern, wrong day file name, INC13338453 , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , LOD-SF-MDF-IMP , Import and Export Issues , Problem

Product

SAP SuccessFactors Platform all versions