SAP Knowledge Base Article - Preview

3621011 - Upgrade phase "STARTSAP_NBAS" terminated with errors

Symptom

  • When trying to upgrade system version by using SUM tool, the below error occurs during the upgrade phase:

    • SAPup_troubleticket/log/SAPup_troubleticket.log:

      (...)

      Abstract of log file 'log/STARTSAP_NEW.LOG'
      ================================================================================================
      2WETQ231 RFC Login failed
      1 ETQ359 RFC Login to: System="<SID>", AsHost="<hostname>" Nr="<instance NR>", Client="000", User="DDIC", GwHost="<hostname>", GwService="sapgw<instance NR>"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP NetWeaver
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions

Keywords

error, abap instance, host, system start failed, s/4hana 2023, sum dmo, rfc login failed, rfc communication failure, partner not reached, ddic user locked, unlock user, client 000, password validation , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-MID-RFC , RFC , Problem

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