Symptom
Username Fails to Update to UserID On or After Hire Date
Environment
SAP SF Onboarding
Reproducing the Issue
- Initiate onboarding process
- try hiring using automatic hire (skipping MPH)
- UserAccountInfo is Disabled in BCUI
- Username is not getting changed to userID (email still remains as username)
Cause
USERS_INFO table INTERNAL_USERNAME key value was not having proper username which should be update at the time of Autohire. The same value was used at the time of conversion instead of personIdExternal.
Resolution
ENG Team has fixed this issue & patch has been deployed.
Keywords
Automatic Hire, UserAccountInfo, Username, UserId, PTCH-47208, OBX-39112 , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding 2505
SAP Knowledge Base Article - Public