SAP Knowledge Base Article - Public

3621059 - Username Fails to Update to UserID on or After Hire Date

Symptom

Username Fails to Update to UserID On or After Hire Date

Environment

SAP SF Onboarding

Reproducing the Issue

  • Initiate onboarding process
  • try hiring using automatic hire (skipping MPH)
  • UserAccountInfo is Disabled in BCUI
  • Username is not getting changed to userID (email still remains as username)

 

Cause

USERS_INFO table INTERNAL_USERNAME key value was not having proper username which should be update at the time of Autohire. The same value was used at the time of conversion instead of personIdExternal.

Resolution

ENG Team has fixed this issue & patch has been deployed.

Keywords

Automatic Hire, UserAccountInfo, Username, UserId, PTCH-47208, OBX-39112 , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding 2505