Symptom
What determines the visibility of offer approvals via the "Offers" page from Job Requisition dashboard?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Recruiting>Job Requisitions
- Click on "Offers" on top right hand of page
- What determines what offers are visible here?
Resolution
Users can view offer approvals from the "Offer" dashboard based on the offer approval status and their role in the approval process:
- They are the originator of an offer approval
- They are an approver of an offer approval
- They have the offerApproval feature permission for the status the candidate application is in on the job requisition template.
1. Not Started Status
- All users with the offerApproval feature permission on the job requisition can view offer approvals in the Not Started status.
2. Draft Status
- Only the Originator can view offer approvals in Draft status.
- Approvers can view the offer approval only after it has been submitted for approval.
- Other users with offerApproval feature permission cannot view these offer approvals.
3. Pending Status
- The Originator and Approvers can view offer approvals in Pending status. Visibility depends on the "Currently With" field:
- If the "Currently With" user is not the logged-in user, the offer approval is available only under the All status.
- If the "Currently With" user is the logged-in user, the offer approval can be viewed under the Pending status.
- Other users with offerApproval feature permission cannot view these offer approvals.
4. Declined/Rejected Status
- The Originator and Approvers can view offer approvals in Declined/Rejected status.
- The Originator can view them under the Declined/Rejected status.
- The Approvers must switch to the All status to view them.
- Other users with offerApproval feature permission cannot view these offer approvals.
5. Cancelled Status
- The Originator and Approvers can view offer approvals in Cancelled status.
- Other users with offerApproval feature permission cannot view these offer approvals.
6. Complated Status
- The Originator and Approvers can view offer approvals in Completed status.
- Other users with offerApproval feature permission cannot view these offer approvals.
Note:
- Only offers for open job requisitions will appear on this page.
- The best way to check all details for all offers would be via Ad Hoc report as per KBA 2343605 - How to report on Offer Approval Status? - Recruiting Management.
See Also
- KBA 2343605 - How to report on Offer Approval Status? - Recruiting Management
- KBA 2292577 - Offer approval not visible in the "Candidate Offer Approvals" page - Recruiting Management
- KBA 2963420 - How to update Offer Permission via Manage Templates - Recruiting Management
- Help Portal Mass Offer Approvals
Keywords
offers page, recruiters, admins, operators, offer statuses, approved, not approved, not started, offerApproval feature permission, ad hoc reporting, offer detail table, mass offer approvals , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To
SAP Knowledge Base Article - Public