SAP Knowledge Base Article - Public

3621349 - Visibility of offers on "Offers" page - Recruiting Management

Symptom

What determines the visibility of offer approvals via the "Offers" page from Job Requisition dashboard?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>Job Requisitions
  2. Click on "Offers" on top right hand of page
  3. What determines what offers are visible here?

Resolution

Users can view offer approvals from the "Offer" dashboard based on the offer approval status and their role in the approval process:

  • They are the originator of an offer approval
  • They are an approver of an offer approval
  • They have the offerApproval feature permission for the status the candidate application is in on the job requisition template.

1. Not Started Status

  • All users with the offerApproval feature permission on the job requisition can view offer approvals in the Not Started status.

2. Draft Status

  • Only the Originator can view offer approvals in Draft status.
  • Approvers can view the offer approval only after it has been submitted for approval.
  • Other users with offerApproval feature permission cannot view these offer approvals.

3. Pending Status

  • The Originator and Approvers can view offer approvals in Pending status. Visibility depends on the "Currently With" field:
    • If the "Currently With" user is not the logged-in user, the offer approval is available only under the All status.
    • If the "Currently With" user is the logged-in user, the offer approval can be viewed under the Pending status.
  • Other users with offerApproval feature permission cannot view these offer approvals.

4. Declined/Rejected Status

  • The Originator and Approvers can view offer approvals in Declined/Rejected status.
    • The Originator can view them under the Declined/Rejected status.
    • The Approvers must switch to the All status to view them.
  • Other users with offerApproval feature permission cannot view these offer approvals.

5. Cancelled Status

  • The Originator and Approvers can view offer approvals in Cancelled status.
  • Other users with offerApproval feature permission cannot view these offer approvals.

6. Complated Status

  • The Originator and Approvers can view offer approvals in Completed status.
  • Other users with offerApproval feature permission cannot view these offer approvals.

Note: 

  • Only offers for open job requisitions will appear on this page.
  • The best way to check all details for all offers would be via Ad Hoc report as per KBA 2343605 - How to report on Offer Approval Status? - Recruiting Management.

See Also

  • KBA 2343605 - How to report on Offer Approval Status? - Recruiting Management
  • KBA 2292577 - Offer approval not visible in the "Candidate Offer Approvals" page - Recruiting Management
  • KBA 2963420 - How to update Offer Permission via Manage Templates - Recruiting Management
  • Help Portal Mass Offer Approvals

Keywords

offers page, recruiters, admins, operators, offer statuses, approved, not approved, not started, offerApproval feature permission, ad hoc reporting, offer detail table, mass offer approvals , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To

Product

SAP SuccessFactors Recruiting all versions