SAP Knowledge Base Article - Public

3621424 - Screen Reader Does Not Display Tooltip When Talent Pool 3 Dot Button (More Actions) is in Focus

Symptom

When navigating through talent pool tiles using a screen reader, a tooltip does not display when the 3 dots button (More Actions) is in focus. However, the tooltip will display when hovering over the button with a mouse.

With MouseWith Screen Reader

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession Planning

Reproducing the Issue

  1. Log into SuccessFactors with a screen reader
  2. In the module picker, select Succession
  3. Select the Talent Pools tab
  4. Using your keyboard, tab through to the talent pool tiles and a tooltip is missing from the 3 dots button (More Actions)

Cause

Browser design for Google Chrome and Mozilla Firefox

Resolution

The tool tip cannot appear on focus using Google Chrome or Mozilla Firefox because those browsers do not make standard HTML title attributes (HTML tool tips) visible on keyboard focus. Each browser is owned and managed outside of SAP and cannot be resolved within SuccessFactors.

Workaround

Use Microsoft Edge for the tooltip to appear

Keywords

tool tip, tab key navigation, accessibility, success factors, succession management, talent pool nominations, focus, HTML title attributes, browser behavior, WCAG 2.1 , KBA , LOD-SF-SCM-ACC , SuccessFactors Succession Management Accessibility , LOD-SF-SCM-TP , Talent Pools , Problem

Product

SAP SuccessFactors Succession & Development all versions