SAP Knowledge Base Article - Public

3621515 - Number of Contingent Worker Reports count reflects even after disabling on Org Chart Config

Symptom

  • Org chart issue: the number of direct reports includes contingent workers.
  • The issue started after the last release 2025 Q1 and subsequent patch application.
  • Contingent workers are hidden from the legacy Org Chart but still included in the current org chart. 
  • Contingent worker display option is hidden on Org Chart Configuration; however, the count still displays the number of Contingent Worker.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to Instance
  2. Go to View Org Chart
  3. Search for the user to whom the Contingent Workers report to.



  4. Hide Contingent Worker option is disabled on the Org Chart Configuration



  5. Number of Contingent Workers reporting to the user on the Org Chart remains the same.

Resolution

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

Keywords

b2505, 1H2025, Org Chart, Contingent workers, Include Contingent Workers, direct, reports, Org Chart Configuration  , KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

Product

SAP SuccessFactors HCM Core 2505