Symptom
- Org chart issue: the number of direct reports includes contingent workers.
- The issue started after the last release 2025 Q1 and subsequent patch application.
- Contingent workers are hidden from the legacy Org Chart but still included in the current org chart.
- Contingent worker display option is hidden on Org Chart Configuration; however, the count still displays the number of Contingent Worker.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Login to Instance
- Go to View Org Chart
- Search for the user to whom the Contingent Workers report to.
- Hide Contingent Worker option is disabled on the Org Chart Configuration
- Number of Contingent Workers reporting to the user on the Org Chart remains the same.
Resolution
- Currently, the system is functioning as designed.
- We encourage you to submit an enhancement request to have this functionality considered in future development cycles.
- For guidance on how to submit an enhancement request, please refer to our KBA Article 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.
See Also
Keywords
b2505, 1H2025, Org Chart, Contingent workers, Include Contingent Workers, direct, reports, Org Chart Configuration , KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem
Product
SAP SuccessFactors HCM Core 2505