SAP Knowledge Base Article - Public

3621672 - Unable to open existing condition records in the app "Manage Prices - Sales" - SAP S/4HANA Public Edition

Symptom

When trying to open the existing condition records in the app  "Manage Prices - Sales", the app gets stuck on the loading screen and unable to open the condition record.

The issue cannot be reproduced in standard view.



Environment

SAP S/4HANA Public Edition

Reproducing the Issue

  1. Enter the app "Manage Prices - Sales".
  2. Switch to the problematic custom view.
  3. Click "Go" button to search condition records (with or without any filter).
  4. Click the ">" button beside a condition record (attempting to open the details page)
  5. The app gets stuck on the loading screen.
  6. Switch to a standard view and test again.
  7. The condition records can be opened successfully.

Cause

A problematic custom view is used.

The three fields "Editing Status", "Release Status" and "Condition Record No." are missing in the table under the problematic custom view.

Resolution

To add the three fields "Editing Status", "Release Status" and "Condition Record No." in the table under the problematic custom view.

Keywords

Manage Prices - Sales, F4111, Condition Records, Loading screen, Custom view, Editing Status, Release Status, Condition Record No. , KBA , SD-MD-CM-2CL , Conditions and Condition Maintainance (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions