Symptom
- feasibility check for contract triggering based on onboarding initiation source
- if a candidate is manually initiated for onboarding, the associated contract should be skipped
- if the candidate is initiated from the recruitment module, the configured contract should be triggered and sent to the candidate
Environment
SAP SF ONBOARDING
Reproducing the Issue
- Manually initiate a candidate for onboarding.
- Observe that the associated contract is not skipped.
- Initiate a candidate from the recruitment module.
- Observe that the configured contract is not triggered and sent to the candidate.
Cause
Expected behavior
Resolution
- As per the standard product design, there is no feasibility to automatically trigger the contract form based on the initiation of the onboarding process.
- If a change or improvement in this system behavior is desired, submit an Enhancement Request to the product management team. This request will be reviewed, voted on, and could be included in the next release of the product.
- For more information on how to submit an enhancement request, refer to: https://launchpad.support.sap.com/#/notes/2090228
See Also
Keywords
feasibility check, contract triggering, onboarding initiation, sap successfactors onboarding, recruitment module, enhancement request, system behavior, standard product design , KBA , LOD-SF-OBX-DBD , Dashboard , How To
Product
SAP SuccessFactors Onboarding 2505