SAP Knowledge Base Article - Public

3621775 - Readiness value is not shown in the succession org chart position node

Symptom

Even though readiness value is correctly configured in the org chart xml and readiness scale is correctly defined in the rating scale designer (via the Admin Center) , readiness value does not show up in the succession org chart position node, but when you open the position card , readiness value is displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Go to Succession >> Succession org chart >> Open any position
  2. add the successor or edit the existing nomination by adding the readiness value 
  3. go back and check the position node you can observe , readiness value is not showing.

       

Cause

Misconfiguration of the value attribute in the org chart xml. For <value> tag decimal point was not added.

   <gradient>
        <label>3-5 Years</label>
        <value>1</value>
        <index>3</index>
   </gradient>

Resolution

To correct the configuration, you should define the <value> tag with the numbers with decimal point. For example 1.0 , 2.0 instead of 1,2.

<gradient>
        <label>3-5 Years</label>
        <value>1.0</value>
        <index>3</index>
  </gradient>

Keywords

readiness, value, succession org chart, SOC, position node, position card, blank, not showing, displaying, empty, color, org chart xml, decimal point, not shown, readiness scale , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem

Product

SAP SuccessFactors Succession & Development all versions

Attachments

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