Symptom
Is it possible to connect and switch between two SuccessFactors instances to one Microsoft Entra instance?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Resolution
Prerequisites:
The configuration for Integrating SAP SuccessFactors with Microsoft 365 has been successfully completed in both SuccessFactors instances.
Procedure:
Two operational methods are available:
Solution A (Direct Status Change):
- Navigate to Work Tech Configuration > SAP SuccessFactors App in Microsoft Teams
- For your target instance:
- Select Connect
- For the non-target instance:
- Select Disconnect
Solution B (Connect Both + Single Enablement):
- Navigate to Work Tech Configuration > SAP SuccessFactors App in Microsoft Teams For both instances:
- Select Connect
- Navigate to Work Tech Configuration > Integration with Microsoft 365 to Verify Enable Integration status:
- Ensure only one instance has Enabled Integration
- The other instance must remain Disabed
See Also
Keywords
SAP SuccessFactors, MS Teams, multiple instances, two instances, Single Microsoft Entra ID Tenant, Microsoft Tenant, work tech enablement, disconnect, connect, Work Tech Configuration, SAP SuccessFactors App in Microsoft Teams, Integration with Microsoft 365, Enable Integration , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , How To
Product
Attachments
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