SAP Knowledge Base Article - Preview

3621946 - Spool requests in Waiting status after OS upgrade of SAPSprint

Symptom

  • Spool requests are stuck in 'Waiting' status with error message below when printing with SAPSPrint:
    Unable to reach the remote host spool system
  • The issue only started to occurred after OS upgrade of the print server


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Environment

  • SAP S/4HANA
  • SAP S/4HANA FOUNDATION
  • SAP ERP
  • ABAP Platform
  • SAP NetWeaver
  • SAP ERP Central Component
  • SAP Solution Manager

Product

ABAP platform all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP Solution Manager all versions

Keywords

Print, Printing, Remote Printing, Access Method S, Access Method U, Spool Requests, Spools, SP01, Waiting, Status, OS Upgrade, SUSE 12 SP5, SUSE 15 SP5, Print Server, Port 515, Unable to reach the remote host spool system, SAPSprint, TCP port (515), TCP/IP, PRN, Windows, 516, Cannot be reached , KBA , BC-CCM-PRN , Print and Output Management , Problem

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