3621981 - System is not calculating meal rates for Expense Report

Create an Expense Report for an employee and the System does not calculate per diem for meals in expense report.

1. Go to Travel and Expenses Work Centre.
2. Go to Expense Reports view.
3. Search and open Report ID - XXX (XXX represents the Expense Report ID).
4. Open the Expense Report -XXX.
5. Under the Reimbursements and Expense Summary, you could see the Meals Per Diems amount is missing.

In the Expense Arrangement for an employee if the Statutory Meal Group is not maintained under the Expense Reimbursement Group, then the system will not calculate the meal per diem in the Expense Report.

To solve the issue please follow the below steps:

1. Go to Travel and Expenses Work Centre.
2. Navigate to Expense Arrangements View.
3. Enter the Employee ID - AAA ( AAA represent the Employee ID).
4. Click Edit.
5. Verify that Statutory Meal Group is maintained under the Expense Reimbursement Group.
6. If not maintained, add the Statutory Meal Group under the Expense Reimbursement Group.
7. Click on Save and Close.

Then create the New Expense Report for the employee and add Meal Per Diem, it will now calculate the Reimbursement as expected.

Refer to: 2511985 - Expense Amount Not as Expected

expense report, meal rates, statutory meal group, expense reimbursement group, travel and expenses, system not calculating , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem