Symptom
The Purchase Order (PO) output is not triggered automatically when the EDI output channel is selected during order creation.
In some cases, even when the output is triggered, it remains in the "In Preparation" status and does not progress to completion.
However, the output is successfully generated when added manually to the Purchase Order. Ideally, the output should be triggered automatically and proceed to "Completed" status upon order creation.
System giving and error message as below.
"No Active outbound services for appl. Obj. xxx, output type PURCHASE_ORDER, BuPa xxx
OR
Message no. APOC_OR_MESSAGES404
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
Prerequisite: Ensure that the necessary configurations are in place for Output Parameter Determination, Communication Systems, and Communication Arrangements.
Steps:
- Create a Purchase Order and save it.
- Check the output messages to verify whether the appropriate message type and form have been triggered.
- If not triggered, edit the Purchase Order and manually add the required message type.
- Save the Purchase Order again and verify that the output status has changed from "In Progress" to "Completed".
Cause
In Communication Arrangements, it is not possible to maintain a Supplier ID directly. Only a Business Partner ID can be maintained in the configuration.
Resolution
- Ensure that the Business Partner (BP) and the corresponding Supplier have the same number, by assigning them to a shared number range.
This can be achieved by assigning both the BP and Supplier roles to the same number range, which allows the system to generate the same numeric ID for both.
For example:
Business Partner ID: 123456
Supplier ID: 123456 - In case a hub system is being used, ensure that the "Is Hub System" checkbox is selected in the "Communication Systems" app under General → Technical Data.
See Also
2841328 - Error "No active outbound service could be found" for PO Output
3325734 - Output Determination for purchase order Not Determined Automatically
Keywords
42K, APOC_OR_MESSAGES404, Purchase Order Output, EDI , KBA , MM-FIO-PUR-PO-OM-2CL , Purchase Order Output Management (Public Cloud) , Problem
SAP Knowledge Base Article - Public