Symptom
User is trying to find system's performance information on a Business ByDesign tenant, such as:
- CPU usage.
- Memory Usage.
- Response time.
- Other available System hardware information.
Environment
SAP Business ByDesign
Resolution
Since Business ByDesgin operates in a cloud environment, such information is confidential and currently, cannot be shared.
All cloud setup system resource management is fully handled by SAP, therefore their details are maintained restricted in accordance with SAP's latest security and compliance policies.
To verify furthter system's performance, open a case with the SAP Support team. The operations team will then conduct a thorough performance check.
See Also
For further insights into the control system relevant to security, availability, processing integrity, confidentiality, or privacy of data, refer to the below KBA.
2681625 - How to Get SOC1, SOC2 or ISO 27001 Reports for Audits in SAP Business ByDesign
Keywords
performance, report, cpu usage, memory usage, hardware, response time, information, byd , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-PRF , Performance , How To