Symptom
- Sorting the Ticket Status column does not produce the expected order.
- Users may notice discrepancies in the sorting behavior, such as numbers appearing out of sequence.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
ticket status sorting, alphanumeric sorting, unexpected sorting behavior, SAP Cloud for Customer, service request processing, sorting issue, ticket view, ascending sort, column sorting, sorting discrepancy, alphanumeric order, sorting logic, numerical sorting, sorting anomaly, ticket status order, sorting explanation , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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