SAP Knowledge Base Article - Public

3622273 - SSO login is still pointed to the old IAS endpoint after Change IAS upgrade job completed

Symptom

  • Change IAS job is completed in Upgrade Center, it is still ponited to the old IAS endpoint URL when initiating a SSO login testing.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Start a Change IAS job in Upgrade Center.
  2. Observe that the job is completed successfully and IAS/IPS URL is updated in "Monitoring Tool for Identity Authentication and Identity Provisioning Migration".
  3. However, when testing the SSO login, user is still navigated to the old IAS login page, instead of the new IAS login page.

Cause

After the Change IAS job completed, both old IAS asserting party and new IAS asserting party will be existing in Provisioning>Single Sign-On (SSO) Settings.

Regarding to "Enable SAML Flag" field, it will be "Enabled" for the old IAS asserting party and "Disabled" for the new one until the activate IAS job is executed in Upgrade Center.

Resolution

Please execute "Activate SuccessFactors-Identity Authentication Service Integration" after the change job is completed.

This will disable "Enable SAML Flag" field for the old IAS and enable for the new IAS in Provisioning.

Keywords

SAML assertion, Provisioning, IAS, SSO setting, SuccessFactors, Identity Authentication, Activate IAS, Disable IAS, SSO login, URL old IAS URL, Change IAS, job, Upgrade Center , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

Product

SAP SuccessFactors HCM Suite all versions