SAP Knowledge Base Article - Public

3622306 - FTE Value Reset to 0 Due to Performance Management Update

Symptom

A change triggered from the Performance Management module is resetting the FTE (Full-Time Equivalent) field from 1 to 0 (null) in the Job Information section of impacted user profiles.

Environment

SAP SuccessFactors Employee Central - Job Information

Reproducing the Issue

Prerequisite: An Off Cycle is configured to trigger on Post Save rules, which in turn trigger an event for Performance Management. 

  1. Hire a user. Upon hiring, the FTE value is set to 1.
  2. Run an Off Cycle process.
  3. After the Off Cycle runs, the FTE value is reset to 0.
  4. The change in FTE is reflected in the History UI, attributed to Performance Management.

Cause

This is a Known Issue. 

Resolution

A patch will be deployed to preview instances on July 1st and to production instances on July 3rd, 2025.

See Also

Keywords

fte field, job information, performance management, off cycle event, employee data, payroll, onboarding, sap successfactors, fte calculation, production instance, patch deployment, INC13171499, PTCH-47258, ECT-255956 , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB , Job Information , Known Error

Product

SAP SuccessFactors Employee Central 2505