Symptom
A change triggered from the Performance Management module is resetting the FTE (Full-Time Equivalent) field from 1 to 0 (null) in the Job Information section of impacted user profiles.
Environment
SAP SuccessFactors Employee Central - Job Information
Reproducing the Issue
Prerequisite: An Off Cycle is configured to trigger on Post Save rules, which in turn trigger an event for Performance Management.
- Hire a user. Upon hiring, the FTE value is set to 1.
- Run an Off Cycle process.
- After the Off Cycle runs, the FTE value is reset to 0.
- The change in FTE is reflected in the History UI, attributed to Performance Management.
Cause
This is a Known Issue.
Resolution
A patch will be deployed to preview instances on July 1st and to production instances on July 3rd, 2025.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
fte field, job information, performance management, off cycle event, employee data, payroll, onboarding, sap successfactors, fte calculation, production instance, patch deployment, INC13171499, PTCH-47258, ECT-255956 , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB , Job Information , Known Error