Symptom
- Dynamic Target Group is not updated automatically to include members who meet the conditions.
- "Finished with Error" might be observed in the Execution Status.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales Campaign work center
- Go to the Target Groups work center view
- Open the Target Group
- Go to the Members tab
- Search for the Account that should be determined automatically by the member determination
Result: The Account is not added as a member.
Cause
It might be caused by UI and Backend inconsistency. The Execution Status might say "Finished with Error".
*Note that this is one of the causes for the issue, and may not apply to your case.
Resolution
Deactivate and reactivate the Target Group.
Keywords
dynamic target group, target group, member, determination, execution status, automatically, update , KBA , LOD-CRM-MKT-TG , Target Groups , Problem
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public