Symptom
After enabling Customer Data Cloud, Candidate login page is not respecting custom themes
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Enable Customer Data Cloud via Manage Recruiting Settings
- Notice that any custom themes are not fully respected on the Candidate Login page following this, and the following colour is seen in the background instead.
Cause
Enabling the Customer Data Cloud generates the blue background color due to the CSS applied.
Resolution
- Access the Gigya Console
- Open User Interfacing
- Select UI Builder, please refer to gigyaconsole_outershell_css.png.
The whole style rule as mentioned below should be removed from "Gigya Console -> User Interfacing -> UI Builder. It does not need to be replaced with another image.
div#outershell {
background-image: url(https://rmkcdn-dev.successfactors.com/704234ae/ee142a8a-6cd3-410b-8536-7.jpg);
}
Once removed, regular theming will apply.
Keywords
CDC, Career site, background color, CSS, div#outershell, Customer Data Cloud, UI Builder , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , Problem