Symptom
It is not possible to add a new link to the Help Menu in Process Manager. You can still click on the "+" and save, but if you reopen the setting, the link is not there anymore. There is no error.
Environment
Workspace general settings for SAP Signavio Process Manager.
Resolution
Please note: there is a limit of possible characters used for links and their description. The limit has been set to 3999 characters. The possible workaround would be to use an application which can shorten the links, or to use an entry model, i.e. Navigation Map, containing all links.
Keywords
help menu, links, configuration, sap process manager, save operation, issue, troubleshooting, workspace settings, explorer, hub, reload page, spm, limit , KBA , BPI-SIG-PM-SET , Workspace Settings for SAP Signavio Process Manager , Problem
SAP Knowledge Base Article - Public