SAP Knowledge Base Article - Preview

3622528 - Jasper Report Generation Fails After Data Restore in FSM

Symptom

After performing a backup and restore operation in SAP Field Service Management (FSM) to copy data from Company A to Company B, users encounter the following issue. When attempting to check out an Activity to generate the Service Checkout report (Jasper report), the system throws the following error. 

  • No attachment found for report template with ID [len....]


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Environment

  • SAP Field Service Management (FSM)

Product

SAP Field Service Management 1.0

Keywords

error, checkout activity, attachment, report template, backup, restore, metadata, quality system, production system , KBA , CEC-SRV-FSM-ANR , FSM Analytics and Reporting , Known Error

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