SAP Knowledge Base Article - Preview

3622590 - “General” Email Channels Not Available for Manual Use in Sales Quotes

Symptom

The general email channel created is not available in sales quotes when trying to send an email directly from the sales quote.


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Environment

SAP Sales and Service Cloud V2

Keywords

general email channel, sales quotes, sap sales cloud version 2, dedicated channel, autoflow, email configuration, email channel setup, sales process management, integration, CEC-CRM-CQP, CEC-CRM-INT , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Problem

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