Symptom
When launching proxy for users and clicking any items to access the details page, a library access error occurs and the proxy session is ended.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login and go to Learning Administration.
- Search for user and launch proxy.
- Click any item in the learning plan.
- The library access error occurs and note that the proxy session has ended.
Cause
Configuration newSessionForEachDeeplinkFromBizX=true under BIZX configuration creates a new session every time a course is clicked.
Resolution
Go to System Administration>Configuration>System Configuration> BIZX and set newSessionForEachDeeplinkFromBizX to false.
Keywords
proxy, item details, SAP SuccessFactors Learning, library access error, newSessionForEachDeeplinkFromBizX, configuration, BIZX, session , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem