Symptom
- Incorrect Revenue value is displayed in a Customer Project in the Plan Customer Projects app.
- The Planned hours are set. The Revenue value should be a specific figure, instead the system is showing the value incorrectly.
- If the employee is assigned to the Project in the middle of the period, the system is ignoring the period efforts.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Plan Customer Projects.
- Open a Project Project.
- Open the Work package and check the planned hours and revenue.
Cause
The condition record is not valid on the 1st of December 2024 so it won't be considered and is missing in the total revenue calculation.
Resolution
- To enable calculation of planned revenue across the duration of work packages, ensure that relevant condition records are valid on the first day of respective months.
- For example, if a work package begins on July 5, the planned revenue for efforts in July is calculated only if a valid price exists on July 1. This also applies to the maintenance of resource-specific prices.
Please see Calculate Cost and Revenue: "To enable calculation of planned revenue across the duration of work packages, you must ensure that relevant condition records are valid on the first day of respective months. For example, if a work package begins on July 5, the planned revenue for efforts in July is calculated only if a valid price exists on July 1. This also applies to the maintenance of resource-specific prices."
See Also
Refer to: Calculate Cost and Revenue
Keywords
incorrect revenue, project, sap s/4hana cloud, planned revenue, condition records, work package, revenue calculation, valid price, resource-specific prices , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem
SAP Knowledge Base Article - Public