Symptom
You are trying to generate the Import History report in the Configuration Transport Center for the same date. However, the following error is displayed:
- Unable to create a new report due to technical issues. Please try again later. If the issue still persists, please contact Technical Support.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM suite
Reproducing the Issue
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Open Configuration Transport Center.
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Navigate to Transport Requests.
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Go to Import History.
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Create a new report with the current date.
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See the error
Resolution
- You can select one day prior to the actual date to generate the report.
- This issue is reproducible specifically in AMER time zones and has already been reported to the Engineering team.
- It is working fine in other time zones, such as APJ and EMEA.
Note: The Engineering team is actively working on the patch for this issue. We will update this KBA with the latest progress.
See Also
Keywords
error, report generation, configuration transport center, import history, sap successfactors, technical issue, timestamp, transport exists, data fetch, troubleshooting, Unable to create a new report due to technical issues, TLS-33839 , KBA , LOD-SF-PLT-CGC , Configuration Center , Problem
Product
Attachments
| SCR-20250627-phrw.png |
SAP Knowledge Base Article - Public