SAP Knowledge Base Article - Public

3623330 - Email format supported - Onboarding

Symptom

Is it possible for emails to be configured in a plain text format in Onboarding?

Environment

SAP SuccessFactors Onboarding

Cause

The system does not support configuring emails in plain text format for onboarding.

Resolution

It is currently not possible to configure emails in a plain text format in Onboarding.

However, we encourage you to submit an enhancement request to have this functionality considered within future development cycles.

For detailed steps on how to raise an enhancement request please follow KBA Article 2090228 on “How to submit an enhancement request”.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

email format, html to plain text, sap successfactors onboarding, integration, service hub, custom email configuration, enhancement request, onboarding 2.0 , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding all versions