Symptom
Is it possible for emails to be configured in a plain text format in Onboarding?
Environment
SAP SuccessFactors Onboarding
Cause
The system does not support configuring emails in plain text format for onboarding.
Resolution
It is currently not possible to configure emails in a plain text format in Onboarding.
However, we encourage you to submit an enhancement request to have this functionality considered within future development cycles.
For detailed steps on how to raise an enhancement request please follow KBA Article 2090228 on “How to submit an enhancement request”.
See Also
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
email format, html to plain text, sap successfactors onboarding, integration, service hub, custom email configuration, enhancement request, onboarding 2.0 , KBA , LOD-SF-OBX-EML , Notifications , How To
SAP Knowledge Base Article - Public