SAP Knowledge Base Article - Preview

3623381 - Timezone Conversion and Date Handling in FSM Query API

Symptom

Unclear or Incorrect Timezone Handling in Query API

  • When using the Query API, date and time values are not returned as expected. It is either unclear how timezone adjustments are applied, or the values appear incorrect. Specifically:
    • The returned datetime values do not reflect the specified or assumed timezone.
    • There is inconsistency in how timezone information is handled across different queries.
    • It is not clearly documented what timezone behavior should be expected from the API.
    • This leads to uncertainty when interpreting time-based data in the query results.


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Environment

  • SAP Field Service Management (FSM)

Product

SAP Field Service Management 1.0

Keywords

incorrect timezone, query results, sap field service management, dispatching board, query API, UTC, Europe/London, DATEINTIMEZONE, time difference, FSM API , KBA , CEC-SRV-FSM-API , FSM API , CEC-SRV-FSM-ADM , FSM System Administration , Bug Filed

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