SAP Knowledge Base Article - Public

3623506 - Error WE112 "The interval & is not internal" when setting GTIN/EAN number for product

Symptom

  • Error WE112 "The interval & is not internal" when setting GTIN number in Manage Product Master Data.
  • During the International Article Number (EAN) check the error message "The interval & is not internal" appears. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open SSCUI/Configuration Activity 103680 "Define Number Ranges for EANs/UPCs".
  2. Modify a number range (currently used by an EAN Category) from internal to external by checking the "External" checkbox and save the changes.
  3. Open the Manage Product Master Data app.
  4. Search for and open a product.
  5. Attempt to set a GTIN Number.
  6. Error WE112 appears.

Cause

An internal number range, which is assigned to at least one EAN Category, was changed from internal to external in SSCUI/Configuration Activity 103680 "Define Number Ranges for EANs/UPCs". 

When the system performs the EAN number check, it detects a conflict due to the internal number range being incorrectly set as external.

Resolution

Use SSCUI/Configuration Activity 102782 "Define Attributes of EANs/UPCs" to update all EAN Categories that have an external number range assigned as an internal number range by changing them to an appropriate internal number range or leaving the field 'Internal number range' blank.

See Also

Keywords

WE 112, GTIN number, EAN category, internal number range, external number range, International Article Numbers (EANs) for Material (MEAN). , KBA , LO-MD-MM-2CL , Product Master for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions