Symptom
When running the standard story report "Report SF_LMS_Item_Status_v1.0" on Report Center, some differences in the values of completed items are noticed between the pages "Completed Items" and "Overdue".
Environment
- SuccessFactors Learning
- SuccessFactors Analytics
Reproducing the Issue
- Go to Report Center >
- In the Content Store download the report "SF_LMS_Item_Status_v1.0" >
- After running the report, observe the differences in values shown in the field "completed items" on "Completed Items" or "Overdue" pages.
Resolution
The differences are expected, since the Completion data from event history will not match item assignments because history data can be recorded for multiple users for multiple items without assigning the item to the users.
See Also
Keywords
SuccessFactors, Learning, Story report, SAC, SF_LMS_Item_Status_v1.0, completed items, overdue items, item status report, item history, item assignments, report discrepancy. , KBA , LOD-SF-LMS-SAC , Stories for Learning , Problem
SAP Knowledge Base Article - Public