Symptom
An SAP Data Services job with SNC authentication enabled will fail, displaying an error message similar to the following:
- Cannot connect to SAP Applications datastore <datastore_name> using host <***>, client <xxx>, user <***>,
and system number <00: CRFC error: RFC_COMMUNICATION_FAILURE-
LOCATION CPIC (TCP/IP) on local host *** with Unicode
ERROR GSS-API(maj): No credentials were supplied
GSS-API(min): No credentials found for this name (not logged
on) (USER name="p:CN=***, OU=***, O=***, C=***"
RELEASE 721
COMPONENT SNC (Secure Network Communication)
VERSION 6
RC -4
MODULE sncxxall.c
LINE 1459
DETAIL SncPAcquireCred
SYSTEM CALL gss_acquire_cred
COUNTER 2
[SAP Partner]>. Please make sure the SAP server is running and the login information is correct.
Additionally, the SNC trace .trc file will not contain an entry for SECUDIR.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Data Services 4.x
Product
SAP Data Services 2025 ; SAP Data Services 4.2 ; SAP Data Services 4.3
Keywords
sapcryptolib.dll, sapcrypto, cryptolib, cryptolib8, secure network communications, SNC , KBA , EIM-DS-SAP , SAP Interfaces , Problem
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